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Data Factors
is a new company, with the assets of businesses dating back over many
years. These include a national reputation for the provision of innovative
software and services, and thorough, dependable, after sales support. They
also include some unique skills and extensive knowledge about the industry
in which we work. Inspirations in
Ticketing
Data Factors has created a unique and integrated range of ticketing solutions. These are designed to use ticketing as the primary tool for
Usually, the company provides, operates, and maintains the entire central IT infrastructure for its customers. Most importantly, ticketing systems need to offer complete reliability and integrity of data and our commitment to you, is that they will. The company has recently won a prestigious technology innovation award for its view-from-seat™ technology allowing the customer to see the view from a chosen seat before deciding on which seat to purchase. Inspirations in Computer Telephony IntegrationData Factors provided Tottenham Hotspur Football Club with a way to increase the efficiency of ticket sales at their call centre, eliminating repetitive non-sales calls. The solution was a Data Factors hosted service handling a high volume of inbound calls with managed outbound queuing and connectivity to the call centre for ticket sale processing. The capabilities included: -
Data Factors provided total management of the project, a flexible,
scaleable solution that is being expanded to handle increased levels of
traffic and a system that is currently processing in excess of 15,000 call
minutes per day. Inspirations
in Sport and Leisure
David Sheepshanks, at that time Chairman of the English Football
League, once described his clubs rapid move from loss into profit as
'largely due to investment in IT'. We're obviously delighted they
benefited from our work. Over nearly 10 years, working closely with football and rugby clubs at
all levels we have developed and constantly enhance the core services we
provide. The services provide to our clients include: -
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Data Factors
Tel: +44 (0) 1449 77 66 00
Fax: +44 (0) 1449 77 66 01
sales@datafactors.co.uk